Morgan & Mallet Luxury-Hospitality-Recruitment

Assistant manager

Hotel receptionists using digital tablet while working at counter

Here are all the informations that you need regarding assistant managers in luxury hotels, restaurants and retail stores such as their duties and responsibilities, salary and perspectives and evolutions.

As an assistant manager in luxury establishments, your role is to support the seamless operation of the establishment, overseeing daily activities, coordinating staff, and ensuring exceptional guest experiences. Your leadership contributes to maintaining the impeccable standards of service and ambiance that define the luxury experience.

Duties and responsibilities

Team leadership

Supervision

Oversee the day-to-day activities of the team, providing guidance and support to ensure tasks are completed efficiently.

Training and development

Assist in training new employees, facilitating ongoing development programs, and ensuring the team is equipped with the necessary skills.

Operational management

Workflow coordination

Manage workflow and daily operations, ensuring tasks are prioritized and deadlines are met.

Inventory control

Oversee inventory levels, ensuring adequate stock and minimizing wastage or shortages.

Customer service

Customer relations

Address customer inquiries, concerns, and feedback, maintaining a high level of customer satisfaction.

Conflict resolution

Handle customer complaints or disputes, working to find satisfactory resolutions.

Financial oversight

Budgeting support

Assist in budget creation and management, contributing insights on resource allocation and cost control.

Sales and revenue

Monitor and contribute to achieving sales targets and revenue goals.

Policy implementation

Policy adherence

Ensure compliance with company policies, procedures, and standards.

Regulatory compliance

Stay informed about and ensure adherence to industry regulations and legal requirements.

Reporting and analysis

Data analysis

Analyze operational data, performance metrics, and financial reports to identify trends and areas for improvement.

Report preparation

Prepare regular reports for upper management, summarizing key performance indicators and providing actionable insights.

Communication

Internal communication

Facilitate effective communication between team members, departments, and management.

External communication

Represent the company in external communications, fostering positive relationships with clients, vendors, and stakeholders.

Project coordination

Project management support

Assist in the planning and execution of projects, coordinating efforts among team members and ensuring project goals are met.

Timeline management

Monitor project timelines and adjust plans as needed to meet deadlines.

Salary averages

United States

In the United States, the average salary for an Assistant Manager varies depending on factors such as industry, location, and the size of the organization.

On average, Assistant Managers can earn between $50,000 and $80,000 annually.

Europe

In Europe, salaries for Assistant Managers also vary by country and industry. For example, in the United Kingdom, the average annual salary may range from £25,000 to £45,000. In France, it could be between €30,000 and €50,000 per year.

Middle east

The salary range for the position of Assistant Manager in the United Arab Emirates typically varies between 220,000 AED to 330,000 AED annually, depending on factors such as industry, level of experience, and the specific location within the Emirates.

Diverse career paths for assistant managers in luxury hospitality and retail

Upscale hotels

Assistant managers can bring their skills of leadership and operational efficiency to some of the greatest hotels in the world.

Fine dining restaurants

Assistant managers used to work with restaurant can make use of their very well honed skills in team management to work with some of the most prestigious restaurants and help in the maintaining of the high-standards expected by these establishments.

High-end retail boutiques

Luxury retail stores can look for assistant managers that have a background in luxury to help in overseeing of boutique operations, management of sales team to assure the best shopping experience for the clients.

Lastest featured jobs : Assistant manager

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Assistant manager - M/F

full time
Reference
0005-PAM
Country
USA
Posted
December 4, 2023
Salary
4,400
USD

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