Here are all the informations that you need regarding receptionists in luxury hotels and restaurants such as their duties and responsibilities, salary and perspectives and evolutions.
As a receptionist in luxury establishments, your role is to be the first point of contact for guests. Your professionalism and attention to detail set the tone for a luxurious stay or dining experience.
Duties and responsibilities
Front desk management
Greet and welcome visitors, clients, and employees as they enter the office.
Manage the front desk area to ensure a neat and organized appearance.
Answering and directing calls
Handle incoming phone calls, providing information, taking messages, and redirecting calls to the appropriate individuals or departments.
Ensure prompt and professional responses to inquiries.
Salary averages
United States
In the United States, the average annual salary for a Receptionist ranges from $30,000 to $45,000, depending on factors such as experience, location, and the industry.
Europe
Salaries in Europe vary by country and economic conditions. For instance in the United Kingdom the salaries average between £18,000 and £25,000. In France they average between €20,000 and €30,000 per year.
Middle east
In the United Arab Emirates, the average annual salary for a Receptionist typically falls within the range of AED 60,000 to AED 90,000, with variations based on factors such as experience, location, and industry.
Opportunities for receptionists in luxury hotels and restaurants
Guest relations and concierge services
As a receptionist in a luxury hotel or restaurant you are the first person that the guests encounter giving you the chance to welcome them in the most warm of welcome, setting from the start a luxurious atmosphere.
Multilingual proficiency
Luxury establishment cater to an international audience, as a receptionist having the ability to communicate fluently in multiple languages is a highly sought-after skill. Language proficiency is a truly wonderful way to enhance the guests experience.
Professional development programs
Having well trained, competent staff is a priority for luxury hotels and restaurants, this means that as a receptionist you can take advantage of the training sessions that will be offered to enhance even more your skills to provide an ever-bettering service.
