Boutique manager - M/F
0014-PAM
Miami
December 4, 2023
3,800
USD
To be discussed
Job description
We are seeking a dedicated Boutique Manager for a client located in the heart of Miami's Design District. This key role involves managing store operations, strategizing to meet sales goals, and leading a team to provide unparalleled customer service in a luxury setting. The ideal candidate will have extensive experience in luxury retail, with strong leadership skills and a passion for the luxury market. Join a team where your expertise will be valued, and your leadership will shape the future of luxury retail.
Responsibilities
- Oversee daily boutique operations, ensuring smooth and efficient store performance.
- Develop and implement strategies to achieve and surpass sales targets, analyzing monthly sales reports for insights and improvements.
- Cultivate an exceptional customer service experience, maintaining the boutique's reputation as a premier destination in the luxury retail market.
- Lead, motivate, and manage a diverse team, conducting weekly team meetings and individual performance reviews to foster a positive and productive work environment.
- Collaborate closely with the Visual Merchandising team to ensure the store presentation aligns with brand standards and seasonal campaigns.
- Coordinate with the Inventory Management team to ensure optimal stock levels, organizing monthly stock takes and adjusting inventory based on sales trends.
- Build and maintain relationships with VIP clients, including organizing exclusive in-store events and private viewings.
- Liaise with the Marketing department to drive local initiatives, ensuring alignment with overall brand marketing strategies.
- Implement and uphold company policies and standards, ensuring compliance with health and safety regulations.
- Provide regular feedback and reports to senior management on store performance, market trends, and competitive landscape.
Requirements
- Bachelor's degree in Business Administration, Retail Management, Fashion Merchandising, or a related field from an accredited institution (the Fashion Institute of Technology (FIT), Parsons School of Design...)
- A minimum of 5 years of experience in luxury retail management, with a proven track record of achieving sales targets and leading successful teams.
- Strong leadership skills, with experience in staff training, development, and performance management.
- Certified Retail Management Professional (CRMP) or Certified Luxury Manager (CLM) certification is highly desirable.
- Excellent communication and interpersonal skills, capable of building and maintaining relationships with high-end clients.
- Proficiency in retail management software, POS systems, and Microsoft Office Suite.
- Knowledge of the luxury market trends, customer service excellence, and visual merchandising standards.
- Ability to analyze sales data and market trends to make informed business decisions.
- Experience in organizing and hosting in-store events and promotions.
- Fluent in English; proficiency in a second language (Spanish or French) is a plus due to Miami's diverse clientele.
- Flexibility to work weekends, holidays, and extended hours as required by the retail calendar.
Work conditions
- Work location: Prestigious boutique situated in Miami's Design District, renowned for its luxury shopping environment.
- Work hours: Full-time position requiring flexibility to work on weekends, holidays, and occasional extended hours during peak seasons and special events.
- Benefits package includes comprehensive health, dental, and vision insurance.
- Generous vacation policy, offering 4 weeks of paid leave per year.
- Access to exclusive industry events, fashion shows, and new collection previews, enhancing professional development and networking opportunities.
- Employee discount program, offering significant discounts on merchandise and exclusive items.
- Opportunities for professional growth through in-house training programs and external workshops related to luxury retail management and customer service excellence.
- Collaborative work culture with regular team-building activities, fostering a positive and inclusive work environment.
- Participation in a bonus scheme based on the boutique's performance, rewarding contributions to sales targets and customer service standards.
- Relocation support for candidates moving to Miami for the position, including assistance with housing search and relocation expenses.
Permanent
Full Time
Boutique manager
Reference
0014-PAM
City
Miami
Country
USA
Posted
December 4, 2023
Salary
3,800
USD
This job offer is introduced to you by Morgan Richez
Morgan Richez
Co-Founder
An entrepreneur at heart, I've been working in the luxury goods industry for 20 years. Recruitment has always been a passion for me, because this profession fulfils all the criteria necessary for human understanding. I've also had the good fortune to meet some of the world's wealthiest people from a wide variety of backgrounds. It's also a real pleasure to place candidates in the jobs of their dreams.
This job offer is managed by Morgan Mallet International's agency New-York - USA
Address : 260 Madison Avenue, 8th floor, New York, NY 10016, United States
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