Job description
An exclusive luxury hotel located near Central Park, New York City is seeking an experienced Chauffeur. This position is pivotal in enhancing the guest experience by providing courteous, prompt, and secure transportation services. The successful applicant will be adept at navigating the bustling streets of New York, have a keen eye for detail in vehicle maintenance, and demonstrate the highest level of confidentiality and professionalism. Duties include airport transfers, short distance errands, and bespoke tours around the city. Join us in setting the standard for luxury hospitality by ensuring our guests' journey is as exceptional as their stay.
Responsibilities
- Navigating the bustling streets of New York to ensure timely and safe transportation of guests to and from various destinations, including airports, restaurants, and landmarks.
- Conducting regular vehicle maintenance checks and coordinating with the hotel's maintenance team to ensure the vehicle is in pristine condition at all times.
- Collaborating closely with the concierge and front desk staff to schedule daily transportation requests and adapt to any last-minute changes or guest needs.
- Providing bespoke tours around New York City for guests, tailored to their interests and preferences, ensuring a unique and memorable experience.
- Ensuring the highest level of confidentiality and discretion with all guest interactions, maintaining privacy and trust.
- Assisting with luggage and personal items, ensuring safe loading and unloading from the vehicle.
- Keeping an accurate log of travel itineraries, distances, and maintenance records for administrative purposes and expense tracking.
- Staying informed about current traffic patterns, road closures, and events in New York City to plan the most efficient routes.
- Offering recommendations and insights about the city to guests, enhancing their overall experience and satisfaction with the hotel's services.
- Participating in monthly safety and service training sessions to stay updated on best practices in luxury hospitality and transportation services.
Requirements
- Possession of a valid New York State Class E driver's license or a Commercial Driver's License (CDL).
- A minimum of 3 years of experience as a professional chauffeur or in a similar role, preferably within the luxury hospitality industry.
- A clean driving record, free of any major violations or accidents within the last five years.
- Completion of a defensive driving course from an accredited institution, such as the National Safety Council or the American Safety Council.
- Excellent knowledge of New York City's geography, including major routes, landmarks, and traffic patterns.
- Proficiency in English; additional language skills are a plus to accommodate international guests.
- High school diploma required; further education or training in hospitality management from institutions like the Cornell University School of Hotel Administration or the New York University Tisch Center for Hospitality is highly regarded.
- Certification in first aid and CPR from recognized organizations such as the American Red Cross or the American Heart Association.
- Demonstrated ability to work with discretion and maintain confidentiality for high-profile guests.
- Exceptional interpersonal and communication skills, capable of providing high-quality customer service and engaging with guests from diverse backgrounds.
- Flexibility with work hours, including availability for evenings, weekends, and holidays, to meet the transportation needs of the hotel's guests.
- Professional appearance and demeanor, aligning with the luxury standards of the hotel.
- Familiarity with vehicle maintenance and care, ensuring the hotel's transportation services are always presented at their best.
Work conditions
- Dynamic work environment in and around the prestigious areas of New York City, including the Upper East Side, Midtown Manhattan, and near Central Park.
- Access to a high-end, luxury vehicle fleet equipped with the latest technology and comfort features for both chauffeur and passengers.
- Flexible work schedule to accommodate the hotel's needs, including evenings, weekends, and holidays, with a typical workweek consisting of 40-50 hours.
- Comprehensive health insurance plan, including medical, dental, and vision coverage, effective after 30 days of employment.
- Participation in a 401(k) retirement savings plan with a competitive company match, available after six months of service.
- Two weeks of paid vacation annually, increasing with tenure, plus paid sick leave and personal days.
- Opportunities for professional development through workshops and training sessions focused on luxury hospitality services and customer satisfaction.
- Uniform provided by the hotel, designed to meet the luxury standards and professional appearance required for the role.
- Employee discounts and perks at various luxury services and establishments across New York City, including dining, entertainment, and wellness centers.
- Access to an employee assistance program (EAP) for support with personal, legal, or financial concerns.
- Recognition programs and incentives for outstanding performance and guest service, fostering a culture of excellence and appreciation.
- Supportive team environment with regular feedback sessions and opportunities for career advancement within the luxury hospitality industry.
This job offer is introduced to you by Morgan Richez
This job offer is managed by Morgan Mallet International's agency New-York - USA
Address : 260 Madison Avenue, 8th floor, New York, NY 10016, United States
Morgan Richez
Co-Founder
An entrepreneur at heart, I've been working in the luxury goods industry for 20 years. Recruitment has always been a passion for me, because this profession fulfils all the criteria necessary for human understanding. I've also had the good fortune to meet some of the world's wealthiest people from a wide variety of backgrounds. It's also a real pleasure to place candidates in the jobs of their dreams.
Morgan & Mallet Hospitality Staffing
This job offer is managed by Morgan Mallet International's agency New-York - USA
Address : 260 Madison Avenue, 8th floor, New York, NY 10016, United States
Share this job offer
Permanent
Full Time
Reference
0019-PAM
City
NYC
Country
USA
Posted
December 4, 2023
Salary
2,500
USD
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