Luxury hotel doorman - M/F

Doormen play a role in providing security and a welcoming atmosphere in establishments such as hotels or upscale venues. Responsibilities include greeting guests, opening doors, assisting with luggage, managing access control, and ensuring the safety and comfort of patrons. Doormen may also provide information, handle guest inquiries, and collaborate with other staff members to maintain a smooth operation.

• Greeting guests warmly upon their arrival and providing a fond farewell as they depart, ensuring a lasting impression of the hotel's commitment to excellence.
• Managing the flow of the entrance area efficiently, coordinating with the valet service to ensure smooth arrival and departure experiences for guests.
• Assisting guests with their luggage, ensuring careful handling and prompt delivery to their rooms or storage as required.
• Providing general assistance and information to guests, including directions, information about local attractions, and arranging transportation upon request.
• Collaborating closely with the concierge and front desk teams to communicate guest needs and preferences, enhancing the overall guest experience.
• Maintaining a vigilant watch over the hotel entrance for security purposes, reporting any suspicious activities or safety concerns to hotel security immediately.
• Overseeing the cleanliness and presentation of the entrance area, coordinating with housekeeping and maintenance staff to address any issues promptly.
• Participating in monthly training sessions focused on customer service excellence and security procedures to continually improve skills and knowledge.
• Assisting in the coordination of guest arrivals and departures for special events hosted by the hotel, ensuring seamless logistics for high-profile guests.
• Serving as an ambassador for the hotel, embodying its values and standards of luxury and hospitality in every interaction with guests and team members.