Job description
- Ensure smooth operations of all hotel facilities
- Oversee maintenance, security, and housekeeping departments
- Implement and maintain sustainability practices
A prestigious luxury hotel situated in the heart of New York City near Central Park, is seeking a dedicated Hotel Facility Manager. The ideal candidate will be responsible for ensuring that all hotel operations run seamlessly, including maintenance, security, and housekeeping departments. With a focus on excellence, the Facility Manager will also spearhead the implementation and maintenance of sustainability practices to enhance the hotel's eco-friendly commitment. This role demands a proactive leader with a keen eye for detail and a passion for providing exceptional guest experiences.
Facilities Managers oversee the maintenance and operations of physical spaces, managing facilities staff, and ensuring a safe and functional environment.
Responsibilities
The role involves implementing and maintaining sustainability practices within the hotel's operations. The Facility Manager will act as a leader, ensuring all departments work cohesively to provide an exceptional experience for guests.
- Conducting daily inspections of the hotel's premises to ensure all areas meet the luxury standards and addressing any issues immediately.
- Leading weekly meetings with the heads of maintenance, security, and housekeeping departments to coordinate operations and discuss ongoing projects or concerns.
- Collaborating with the sustainability coordinator on a monthly basis to develop and implement eco-friendly practices and initiatives.
- Managing the hotel's facility management budget, including approving expenditures and identifying cost-saving opportunities.
- Overseeing the maintenance team to ensure all equipment and facilities are in perfect condition, scheduling regular maintenance, and managing any necessary repairs or upgrades.
- Working closely with the security team to develop and maintain safety protocols for both guests and staff, including emergency response plans.
- Directing the housekeeping department to maintain the highest standards of cleanliness and luxury across all guest rooms and public areas.
- Implementing new technologies or systems to improve facility efficiency and guest satisfaction, such as energy-saving solutions or automated systems.
- Liaising with external contractors and service providers, ensuring all external work meets the hotel's standards and is completed within budget and on time.
- Preparing monthly reports for the hotel management on the status of the facilities, including any challenges faced and solutions implemented.
- Organizing and leading training sessions for facility staff on best practices, sustainability, and customer service excellence.
Facilities Managers oversee the maintenance and functionality of buildings and facilities. Responsibilities include managing maintenance staff, developing maintenance schedules, overseeing repairs, ensuring compliance with safety regulations, and managing budgets for facility-related expenses. They play a crucial role in creating a safe and efficient working environment and may also be involved in planning and executing facility improvement projects.
Requirements
Requirements include:
- A Bachelor's degree in Facility Management, Hospitality Management, Business Administration, or a related field.
- Certification in Facility Management (e.g., Certified Facility Manager (CFM) from the International Facility Management Association (IFMA)) or a relevant sustainability certification (e.g., LEED Green Associate).
- A minimum of 5 years of experience in facility management, with at least 2 years in a managerial role within the hospitality industry, preferably in luxury hotels.
- Proven track record of managing budgets, with strong financial and analytical skills.
- Demonstrated experience in implementing sustainability practices and eco-friendly initiatives within a business.
- Excellent leadership and team management skills, with experience in training and motivating a diverse team.
- Strong problem-solving abilities and a proactive approach to dealing with issues and challenges.
- Knowledge of current health and safety regulations and best practices in the hospitality industry.
- Proficiency in facility management software and the Microsoft Office Suite.
- Exceptional communication skills, both verbal and written, with the ability to interact effectively with guests, staff, and external contractors.
- Availability to work flexible hours, including weekends and holidays, to meet the demands of the hotel.
Work conditions
Work conditions are structured to promote work-life balance while ensuring the hotel's operational excellence and sustainability goals are met.
Work conditions include:
- Standard work hours are 40 hours per week, with the expectation of flexibility to accommodate the operational needs of the hotel, including weekends and holidays.
- The position is based on-site at the hotel, with a state-of-the-art office environment equipped with the latest technology to support efficient facility management.
- Comprehensive health insurance package, including medical, dental, and vision coverage.
- Access to a robust employee wellness program, including gym memberships and wellness seminars to promote physical and mental health.
- Participation in the hotel's pension plan, with generous contributions to secure your future.
- Generous vacation package, starting with four weeks of paid leave per year, increasing with tenure.
- Opportunities for professional development, including access to training programs and workshops to enhance skills and knowledge in luxury hospitality management and sustainability practices.
- Employee discount program for stays at the hotel and affiliated properties worldwide, encouraging firsthand experience of the luxury service provided.
- Free meals during shifts from the hotel’s gourmet dining options.
- A supportive work culture that values diversity, inclusion, and open communication across all levels of staff.
- Relocation assistance for candidates moving from outside the New York City area to take up the position.
This job offer is introduced to you by Morgan Richez
This job offer is managed by Morgan Mallet International's agency New-York - USA
Address : 260 Madison Avenue, 8th floor, New York, NY 10016, United States
Morgan Richez
Co-Founder
An entrepreneur at heart, I've been working in the luxury goods industry for 20 years. Recruitment has always been a passion for me, because this profession fulfils all the criteria necessary for human understanding. I've also had the good fortune to meet some of the world's wealthiest people from a wide variety of backgrounds. It's also a real pleasure to place candidates in the jobs of their dreams.
Morgan & Mallet Hospitality Staffing
This job offer is managed by Morgan Mallet International's agency New-York - USA
Address : 260 Madison Avenue, 8th floor, New York, NY 10016, United States
Share this job offer
Permanent
Full Time
Reference
0040-PAM
City
NYC
Country
USA
Posted
December 4, 2023
Salary
3,500
USD
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