Job description
Responsibilities
- Supervise daily operations to ensure seamless customer service and efficient workflow.
- Collaborate with sales associates to implement strategies for enhancing customer satisfaction and loyalty.
- Oversee inventory management and replenishment to maintain optimal stock levels.
- Analyze sales data and customer feedback to identify areas for improvement and implement corrective measures.
- Train and mentor staff members to uphold company standards and provide exceptional service.
- Coordinate with the marketing team to execute promotional events and campaigns.
- Resolve customer inquiries and complaints promptly and professionally.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Maintain a clean and organized store environment in accordance with brand standards.
- Stay updated on industry trends and competitor activities to inform business decisions and strategies.
Requirements
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 3 years of experience in a managerial role within the luxury retail industry.
- Proven track record of driving sales and achieving targets in a customer-focused environment.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite and experience with retail management software.
- Knowledge of inventory management principles and practices.
- Ability to analyze data and make informed decisions to improve operational efficiency.
- Flexibility to work evenings, weekends, and holidays as needed.
- Familiarity with New York City's luxury retail landscape and clientele preferences is a plus.
Work conditions
- Work in a prestigious boutique located in the bustling heart of New York City.
- Competitive salary commensurate with experience, with opportunities for performance-based bonuses.
- Part-time position with a standard workweek of 40 hours, including weekends and occasional evenings for special events.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Access to employee discounts on luxury merchandise and exclusive perks.
- Collaborative and supportive work environment with opportunities for professional growth and development.
- Regular training sessions and workshops to enhance skills and stay updated on industry trends.
- Opportunities for advancement within the company based on performance and merit.
- Work closely with a passionate and dedicated team committed to delivering exceptional customer service and driving business success.
This job offer is introduced to you by Morgan Richez
This job offer is managed by Morgan Mallet International's agency New-York - USA
Address : 260 Madison Avenue, 8th floor, New York, NY 10016, United States
Morgan Richez
Co-Founder
An entrepreneur at heart, I've been working in the luxury goods industry for 20 years. Recruitment has always been a passion for me, because this profession fulfils all the criteria necessary for human understanding. I've also had the good fortune to meet some of the world's wealthiest people from a wide variety of backgrounds. It's also a real pleasure to place candidates in the jobs of their dreams.
Morgan & Mallet Hospitality Staffing
This job offer is managed by Morgan Mallet International's agency New-York - USA
Address : 260 Madison Avenue, 8th floor, New York, NY 10016, United States
Share this job offer
Permanent
Part Time
Reference
0149-PAM
City
NYC
Country
USA
Posted
December 4, 2023
Salary
2,900
USD
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