Perform various massage techniques, including Swedish, deep tissue, and hot stone massages, according to guest preferences and needs.
Maintain a clean and organized workspace, ensuring all equipment and supplies are readily available for treatments.
Communicate effectively with guests to understand their preferences and any specific areas of concern, providing personalized recommendations for treatment plans.
Collaborate with other spa staff, including estheticians and receptionists, to ensure seamless guest experiences from booking to treatment completion.
Stay informed about the latest trends and developments in massage therapy techniques and products, actively seeking opportunities for professional development and training.
Adhere to all health and safety protocols, including proper sanitation and hygiene practices, to maintain a safe and hygienic environment for guests and staff.
Provide exceptional customer service, addressing any guest concerns or inquiries promptly and professionally to ensure guest satisfaction and loyalty.
Assist in promoting spa services and special promotions to drive revenue and increase guest engagement and satisfaction.

Must hold a valid certification or diploma in Massage Therapy from an accredited institution.
Minimum of 2 years of experience working as a Massage Therapist in a luxury hotel, spa, or upscale wellness center.
Proficiency in various massage techniques, including Swedish, deep tissue, hot stone, and aromatherapy.
Strong communication and interpersonal skills, with the ability to effectively interact with guests and provide personalized service.
Exceptional customer service skills, with a focus on creating positive guest experiences and exceeding expectations.
Ability to work collaboratively with a team of spa professionals, including estheticians, receptionists, and other therapists.
Knowledge of health and safety protocols and sanitation practices in a spa or wellness setting.
Willingness to stay updated on industry trends and developments through ongoing training and professional development opportunities.
Flexibility to work evenings, weekends, and holidays as needed to accommodate guest schedules and peak business periods.

Massage therapist - M/F

Job description