Executive Assistant for a luxury hotel - M/F

The executive assistant in this prestigious luxury hotel in Midtown, NYC, will be integral in supporting the executive team, enhancing guest relations, and ensuring efficient internal communications. This role demands a high level of organization, discretion, and the ability to multitask in a fast-paced environment. The selected candidate will be responsible for a variety of tasks that contribute to the smooth operation of the hotel and the satisfaction of its guests.

• Manage and organize the executive team's calendars, ensuring efficient scheduling of meetings, appointments, and travel arrangements.
• Act as the first point of contact for the executive team, handling phone calls, emails, and correspondence with discretion and professionalism.
• Coordinate and oversee the planning and execution of high-profile events and meetings within the hotel, working closely with the events and hospitality teams.
• Prepare and distribute internal communications, such as newsletters and memos, to keep staff informed of hotel policies, events, and updates.
• Liaise with VIP guests from the moment of their reservation to ensure all personal preferences and requirements are met during their stay.
• Monitor and manage the executive office budget, including tracking expenses and preparing monthly financial reports.
• Collaborate with the Human Resources department to schedule interviews, organize employee onboarding, and coordinate training sessions for new hires.
• Conduct regular meetings with department heads to gather updates, address concerns, and facilitate cross-departmental collaboration for the continuous improvement of guest experiences.
• Oversee the maintenance of confidential files and documents related to hotel operations, executive decisions, and guest information.
• Assist in the development and implementation of operational policies and procedures to enhance efficiency and service quality.
• Provide ad-hoc support to the executive team on various projects, including research, presentation preparation, and strategic planning efforts.